Frequently Asked Questions (FAQ)
Q: What happens if your team uncovers sensitive documents or hidden family items? A: This happens on almost every estate project. Our crews are trained to pause immediately when encountering lockboxes, personal journals, land deeds, tax documents, military medals, or jewelry. These items are immediately placed into a secure “Heirloom Bin” and handed directly back to the executor.
Q: Can you handle properties that have accumulated extreme clutter or hoarding conditions? A: Yes. We specialize in deep-cleaning and heavy-accumulation scenarios with zero judgment. We understand that hoarding is a complex situation. Our crew works quietly and efficiently to reclaim the structure safely, managing potential bio-hazards or spoiled items according to strict health guidelines.
Q: How do you handle old electronics, household chemicals, and medications found in the home? A: We take safety seriously. Prescription medications are securely boxed and taken to local pharmacies for safe destruction. Household chemicals, old paint canisters, and outdated electronics are completely sorted out and brought directly to certified Edmonton Eco-Stations for official environmental processing.