Privacy Policy

Privacy Policy for Wow Services

Last Updated: January 6, 2026

1. Introduction

Welcome to Wow Services (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to our website, www.wowservices.ca (the “Site”), and all related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the “Services”).

By accessing or using our Site and Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, your choice is not to use our Site.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and Services, participate in activities on the Site (such as the “Services FREE THIS MONTH” contest), or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Personal Identity Information: Name, email address, phone number, and mailing address.
  • Service Delivery Information: Physical address for service delivery (e.g., for landscaping, cleaning, renovations) and specific instructions regarding your property or request.
  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. [Note: If you use a third party like Stripe or PayPal, specify that payment data is stored by them, not you.]
  • Log and Usage Data: Usage details, IP addresses, and information collected through cookies and other tracking technologies.

3. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below:

  • To provide and manage services: To fulfill the service requests you place (e.g., scheduling a plumber, cleaner, or mover to come to your location).
  • To manage user accounts: To manage your registration and account profile.
  • To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • To post testimonials: We post testimonials on our Site that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.
  • To administer prize draws and competitions: We may use your information to administer competitions, such as our monthly free service draws, when you elect to participate in our competitions.

4. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

  • Service Providers and Contractors: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
    • Sub-contractors (e.g., electricians, painters, landscapers) who need your address to perform the work.
    • Payment processors.
    • Email delivery services.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Retention of Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. Your Privacy Rights

In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; and (iii) to restrict the processing of your personal information.

To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, or if you would like to exercise your rights regarding your personal information, you may contact us at:

Wow Services Edmonton, Alberta Email: [Insert your Contact Email, e.g., info@wowservices.ca] Phone: [Insert your Phone Number] Website: www.wowservices.ca