Frequently Asked Questions (FAQ)
Q: Do I need to be home for the trampoline to be removed? A: Not necessarily. As long as our crew has clear, unlocked gate access to your backyard and any pets are kept safely indoors, we can complete the entire teardown, load the truck, and send you before-and-after photos via text. Payments can be processed securely online or over the phone.
Q: Can you remove a trampoline if it is anchored or cemented into the ground? A: If it uses standard twist-in ground anchors or sandbags, removal is fully included in our standard rates. If the structural legs have been permanently cemented into concrete footings under the grass, please inform our team when booking so we can bring the appropriate heavy demolition tools (additional concrete extraction fees apply).
Q: What do you do with Springfree brand trampolines? A: Springfree models use highly flexible fiberglass composite rods instead of steel springs. They are exceptionally difficult to dismantle without specialized training. Our crews are fully equipped to decompress composite rods safely without fracturing the material, ensuring a clean and hazard-free extraction.